How quickly can a batch of interviews come back?
Standard delivery is 2–3 business days from payment. Rush delivery within 24 hours adds 50% and suits shorter batches; for a large batch on a deadline, book a call first and we'll plan it with you.
NGO and evaluation transcription
Transcription for NGOs and evaluation teams
Baseline and endline studies, key-informant interviews, focus groups and community meetings, transcribed so your analysts can start coding the day they arrive. Each recording is priced before you pay, so a batch fits the budget line you already have.
$0.80per audio minute on clear audio · delivered in 2–3 business days · accurate to the audio
Best for
- Key-informant interviews (KIIs)
- Focus group discussions (FGDs)
- Baseline, midline and endline evaluations
- Community meetings and stakeholder consultations
Included in the price
- Respondent labels by role or code (KII-03, FGD WOMEN 2…)
- Verbatim without fillers, with [inaudible] timestamped
- Field notes, tool guides and glossaries read free with your files
- DOCX, PDF or TXT, named to match your file list
Field recordings, priced honestly
Recordings made outdoors, in busy offices or on a phone on the table are graded A to D before you pay. Clear and fair audio costs the standard rate; difficult audio costs more only on the recordings that need it, and your quote shows each grade and the reason.
Most evaluation interviews are priced at the general rate ($0.80/min) or the academic and research rate ($0.95/min). Choose "Not sure yet" when you upload and we confirm the right service with you before you pay.
Working behind the firm that won the fieldwork
Evaluation consultancies and research agencies can order for their own clients: you upload, pay and receive the transcripts, and nothing goes to your client unless you send it. Ask for our confidentiality agreement when you upload.
Pay online by card or M-Pesa. Prices are in US dollars; Kenyan shilling payments are charged at the day's exchange rate, and the checkout shows the exact amount before you pay.
How your price is set
You pay for the work your recording actually needs, and you see why before you pay.
Measured
Each recording is measured to the second. You pay per audio minute, rounded up once per order, never per file.
Graded A to D
Every recording is graded on how hard it is to transcribe: how clearly the words come through, background noise, recording level, distortion and overlapping speakers.
Shown before you pay
Your quote lists each recording's grade and the reason. Think a grade is wrong? Email us before paying and a person checks it.
Accurate to the audio
What's written is what was said. If a transcript falls short, we re-edit it free, and every grade gets free corrections for 14 days. How the guarantee works
- Grade A · ClearClose microphone, little noise, one voice at a time.Standard rate
- Grade B · FairSome noise or distance, still easy to follow.Standard rate
- Grade C · DifficultNoisy room, distant speakers or frequent crosstalk.+30%
- Grade D · Very difficultHeavy noise, distortion or long unclear stretches.+70%
NGO and evaluation transcription — questions
Do you transcribe local languages?
Our published rates are for English recordings. For Swahili or other languages, email us with a short sample before you upload and we'll tell you what we can do.
Can you sign our organisation's NDA?
Tick the NDA box when you upload and we email our confidentiality agreement. If your organisation needs its own signed, reply with it attached and we review it before work starts.
Do you accept purchase orders or invoices?
Orders are paid online at the moment, by card or mobile money. If your finance team needs a different arrangement, email us before you order.
Send your recordings and see the price
Upload audio or video, or paste a link. Your estimate appears straight away; the confirmed USD price, with each recording's grade, appears as soon as the upload finishes.
Our services
General transcription, edited by people
from $0.80/minInterviews and oral histories · Podcasts and YouTube episodes · Webinars, talks and sermons
Meeting and business transcription
from $0.90/minBoard and committee meetings · Earnings calls and investor updates · Customer and user research calls
Academic and research transcription
from $0.95/minSemi-structured and in-depth interviews · Focus groups with many participants · Lectures, seminars and conference talks
Medical and clinical research transcription
from $1.25/minClinical research interviews · Health research and evaluation fieldwork · Case discussions and grand rounds
Legal transcription for advocates and firms
from $1.40/minDepositions and examinations · Hearings and arbitrations (working transcripts) · Recorded calls and voice notes for evidence
Captions for video, timed and checked by people
from $1.50/minOnline courses and training videos · Webinars and recorded events · Interviews and documentaries